Knowledge Base

Welcome to the DoorbellMount.com Knowledge Base. These are the questions our customers ask most often, pulled directly from our text line, email inbox, and Shopify chat. If you don't see your answer below, text or email us and we'll help you figure out the right mount for your setup.

Contact: shop@doorbellmount.com · 1-833-326-6868 (text preferred — send a photo of your doorbell and mounting area for fastest help)

Identifying Your Doorbell

How do I know which doorbell model I have?

The fastest way is to remove your doorbell from the wall and check the sticker on the back — it shows the exact model name and number (for example, Ring "5AT3T5" or Nest "GA02075"). If you can't remove it, send us a photo of the front and we'll identify it for you. We carry mounts for Ring, Nest, Eufy, Arlo, Wyze, Blink, Xfinity, Lorex, Zmodo, Honeywell, Ecobee, Logitech, Simplisafe, and more.

What's the difference between Ring "Battery Doorbell," "Battery Doorbell Plus," "Battery Doorbell Pro," and the older "Generation 2"?

Ring has renamed their lineup several times. The original "Ring Video Doorbell 2nd Gen" is now called the "Ring Battery Doorbell" (the version with the removable battery slot on the bottom). The "Battery Doorbell Plus" is the larger model with the head-to-toe camera. The "Battery Doorbell Pro" has the radar motion sensor and a removable battery. Each one uses a different mount bracket. Send us a photo of the back if you're unsure.

Is my Ring Wired Doorbell the same as Ring Wired Pro?

No — they're different. The "Ring Wired Doorbell" (sometimes labeled "Wired 2021") has no "Pro" or "Plus" on the back. The "Ring Wired Doorbell Pro" (formerly Pro 2) is slimmer with an HD+ camera. The "Wired Doorbell Plus" is the renamed version of the older Ring Pro. Each uses a different mounting bracket, so check the back label before ordering.

Ring renamed all their models — how do I match the old name to the new one?

Ring renamed nearly the entire lineup in 2024. "Ring Video Doorbell 2nd Gen" became "Ring Battery Doorbell." "Ring Doorbell 3/4" became "Ring Battery Doorbell Plus." "Ring Pro" became "Ring Wired Doorbell Plus." "Ring Pro 2" became "Ring Wired Doorbell Pro." We keep a full conversion chart on our blog — see related articles below.

What if my doorbell isn't a major brand — do you still have a mount?

Probably yes. We've made mounts for Zmodo, Honeywell, Lorex, Xfinity, generic Aliexpress doorbells, intercom replacements, and dozens of off-brand cameras. Send us a photo of the back of your doorbell (with the model number visible) and we'll either point you to a stock mount or quote a quick custom design.

Choosing the Right Mount

I'm not sure which mount I need. Can you help me decide?

Absolutely — that's what we do best. We take a customized approach with every customer. Text or email a photo of where the doorbell is going (with a tape measure if possible) plus the doorbell model, and we'll recommend the exact mount. 1-833-326-6868 or shop@doorbellmount.com.

What types of doorbell mounts do you sell?

Our main categories are: Fixed Mounts (single preset angle), 0-35° Adjustable Mounts (small angle corrections), 15-90° Swivel Mounts (side walls, deep corners), Corner Mounts (45° preset), Brick & Offset Extensions, Vinyl Siding Adapters, Intercom Cover Plates, No-Drill / Command Strip mounts, and Metal Door Brackets for renters. Each is offered for most major doorbell brands.

What's the difference between a Fixed Mount, a 0-35° Adjustable Mount, and a 15-90° Swivel Mount?

A Fixed Mount holds the doorbell at a single preset angle — best when your doorbell is already aimed where you want it. A 0-35° Adjustable Mount swivels horizontally up to 35 degrees, useful for slight angle corrections or shallow corner mounting. A 15-90° Swivel Mount rotates up to 90 degrees and is what you want for side-wall installations, deep corners, or when your front door is parallel to the wall the doorbell is on.

How do I know if I need an angle or just a flat mount?

Stand where a visitor would stand. If your doorbell, mounted flat, points directly at their chest, you don't need an angle. If it points at the wall, the porch column, or the neighbor's door, you need an angled mount. The 0-35° version handles most porch corrections; the 15-90° version is for side walls and tight corners.

Will an angled mount help if my doorbell is pointing at my storm door?

Yes. A 35° swivel mount rotates the camera away from the storm door so it captures the porch instead of glass reflections. If the storm door is very close, you may also want a brick or offset extension to push the camera forward past the door's swing path.

What are the default sizes of your doorbell mounts?

The trim-style Fixed Mount is about 3/4" wide x 2.5" long, with a 3/8" extension from the base. The Adjustable Swivel Mount is about 1.8" wide x 3.1" tall, with roughly 1.5" of extension when straight. Larger and smaller versions are available, and we can custom-size any mount to fit your specific install.

Can a Ring or Google doorbell be mounted horizontally?

The doorbell itself is designed to mount vertically, but if you need it sideways for a specific install (low overhead clearance, sideways trim), we can design a rotated bracket. See the related blog post below for a deeper discussion of when horizontal mounting works and when it doesn't.

How high should I mount my video doorbell?

Around 48 inches off the ground is the industry standard. Lower than that, and the camera catches mostly visitor chests. Higher than that, and you miss small kids or packages on the ground. Our blog post on doorbell height has photos showing what each height range actually captures.

Surface & Mounting Location

Do you have a mount for brick?

Yes. Our Brick Extension mounts cover the gap between your doorbell and a brick face, recessed area, or thick trim. We carry standard, narrow, offset, and adjustable-length versions ranging from about 1/2" up to 9" of extension. Measure how far your brick (or recess) sticks out from the mounting surface — that's the extension length you need.

Do you have a mount for vinyl siding?

Yes. Our Vinyl Siding Adapter Bracket slips behind a panel and grips the lap joint above the doorbell, so you don't need to drill through the siding. The bracket needs a horizontal joint directly above the doorbell hole to slide into. Standard versions fit most North American siding profiles, and we have adjustable widths for uncommon panel sizes.

Do you have a mount for stucco?

Yes. For stucco we recommend either a base plate that covers prior damage (a custom intercom-style cover) or an adjustable mount with anchors rated for stucco. If you have an HOA that won't let you drill the stucco face, you can mount to the door frame trim and use a 90° swivel to aim back across the doorway — many customers do this successfully.

Do you have a mount for stone, stacked-stone, or uneven trim?

Yes — our Fixed Trim Narrow Mount and Slim/Narrow Mount are designed for uneven, narrow, or non-flat trim. The base contacts only at the screw points, so a textured or uneven surface doesn't prevent a clean install.

Can I mount on a fence, gate, or post?

Yes. We've designed custom mounts for fences (wood or vinyl), metal gates, porch posts, and even rebar. A fence-mounted doorbell usually needs an angle to aim back at the walkway, so we typically pair the fence mount with a 35° or 90° swivel.

Can I mount on soffit (the overhang above a doorway)?

Yes. Soffit-mounting requires a downward-angled bracket so the camera faces visitors instead of straight down at the porch. We make soffit-specific brackets with the angle pre-built; see the related blog for design considerations.

Can I mount inside a covered porch or recessed entryway?

Yes — this is one of the most common reasons people order custom brick extensions. If your doorbell sits in a recessed area, the side walls will block half the camera's view. An extension pushes the doorbell out past the recess so it sees the full porch.

Where is the best location to mount a doorbell?

Generally, the door-handle side (right side for right-hinged doors, left for left-hinged) about 48" off the ground, with a clear view of the walkway. If your door is in a corner or recess, you may need a swivel or extension to get the right field of view. Our blog covers location selection in depth.

Brick & Offset Extensions

How much extension do I need?

Hold your doorbell flat against the brick (or the deepest surface) and measure from the back of the doorbell to the trim or recessed surface where the mount will screw in. That distance — usually somewhere between 1/2" and 3.5" — is the extension length you need. If you're not sure, text us a photo with a tape measure in the frame and we'll spec it for you.

What's the difference between a centered extension and an offset extension?

A centered (straight) extension keeps the doorbell directly above the existing screw holes — best when your doorbell sits in a recessed area like a brick inset. An offset extension shifts the doorbell to one side so it clears a door, storm door, glass panel, or column. Offset extensions are usually 1/2" to 2" of horizontal shift.

What's a "brick face" extension vs an "offset" extension?

"Brick face" means the doorbell sits flush with the face of the brick instead of recessed behind the brick. "Offset" means the doorbell is shifted left or right to clear an obstacle (door, column, trim). The two can be combined: an "offset brick face" extension projects forward AND shifts to one side.

Can I keep the existing screw holes from my old doorbell?

Often yes. If you tell us the old screw-hole spacing (measure center-to-center between the two existing holes), we can match the base plate to those holes so you don't drill new ones. This is especially common for brick or stucco where you don't want extra holes.

The brick on my house is uneven — will the extension still seal against the wall?

Our brick extensions are designed to contact only at the screw points, not across the entire back, so an uneven brick surface doesn't cause gaps. For a clean look on very rough brick, we can also widen the base plate to better cover the masonry.

Vinyl Siding Mounts

Do you have a mount for vinyl siding?

Yes. Our Vinyl Siding Adapter Bracket slips behind a panel and grips the lap joint above the doorbell, so you don't need to drill through the siding. The bracket needs a horizontal joint directly above the doorbell hole to slide into. Standard versions fit most North American siding profiles, and we have adjustable widths for uncommon panel sizes.

How does the vinyl siding mount stay in place without screws into the siding?

The bracket hooks behind the siding's natural lap joint — the same overlap that lets siding panels stack. Gravity, the doorbell's weight, and the lap-joint pressure hold it in place. No screws penetrate the siding, so no water can get behind it.

My vinyl siding panel is unusually wide / narrow — will it fit?

Send us the panel width (top of one lap to top of the next) and we'll either confirm the standard bracket fits or print an adjusted version. Most U.S. siding falls in a known range, but custom widths are common on older homes and certain regional manufacturers.

What if there's no joint directly above the doorbell?

If there's no horizontal lap joint above where you want to mount, the standard vinyl bracket won't work in that spot — the bracket needs the joint to grip. Options: move the install up or down to find a joint, or switch to an adapter plate that screws into the siding's nail flange behind a panel you remove.

Do I need to install the siding bracket before the rest of the mount?

Yes — install the siding bracket onto the panel first, then attach the doorbell-side adapter and the doorbell on top. Trying to install everything as one piece makes it hard to seat the bracket behind the panel.

Intercom & Cover Plates

I'm replacing an old intercom or large doorbell that left a big hole. Can you cover it?

Yes — this is one of our most-requested custom jobs. We make Custom Cover Plates sized to match your existing wall opening, with mounting holes pre-drilled for your specific doorbell model. Send us the wall opening dimensions, the old screw-hole spacing, the wall surface (stucco, brick, siding, wood), your doorbell model, and your preferred color. Most custom plates ship within 3-5 business days.

What dimensions do you need for a custom intercom cover plate?

We need: (1) the wall opening width and height (where the old intercom was), (2) the existing screw-hole spacing in the wall, (3) what doorbell model you're installing, (4) the wall surface, and (5) the color. A photo with a tape measure in the frame is the easiest way to send all of that.

Can you build wire passthrough into the cover plate?

Yes — if your replacement doorbell is wired, we'll add a wire-routing slot or hole sized for the existing intercom wires. Just tell us the doorbell is wired and we'll include it by default.

Do you make cover plates for single-gang electrical boxes?

Yes. If your old doorbell or chime was mounted to a single-gang electrical box and you want the new doorbell over it, we have an integrated single-gang base with adjustable swivel built in.

Corner & Angled Mounts

I want to mount in a corner. What's the right product?

Corners come in a few flavors. An outside corner (where two exterior walls meet) usually needs a 45° corner mount that bridges the angle. An inside corner (a recessed doorway nook) usually needs a swivel mount that rotates the doorbell back toward the walkway. Send a photo and we'll tell you which.

Do you have a 45° corner mount?

Yes — we make a fixed 45° corner bracket for most major doorbell models. If your corner is at a non-standard angle, we can custom-print any angle from 30° to 135°.

Can you make a custom-angle mount (like 60° or 75°)?

Yes. Custom angles are one of our specialties. Send us the angle you need (a phone protractor app works) and the doorbell model, and we'll print and ship within 3-5 business days.

What if my doorbell needs to angle both horizontally AND vertically?

For dual-axis angles (a side-wall mount that also tilts down toward a low walkway), we can combine a swivel with a wedge or design a single custom bracket with both angles built in. The single-bracket version is sturdier and looks cleaner.

No-Drill, Rental & HOA Options

I rent / live in an apartment / have an HOA — can I install a doorbell without drilling?

Yes. We have several no-drill options: a 3M Command Strip mount rated for 8 lbs that sticks to most smooth surfaces, a Metal Door Bracket that clamps onto a standard exterior door with no screws into the door, and adjustable adapter brackets that use existing peephole or knocker holes. None of these damage the wall, door, or trim.

Will the Command Strip mount hold up outdoors?

Yes, but performance depends on surface and weather. 3M Outdoor Command Strips work well on smooth siding, painted metal, finished wood, and clean stucco. They struggle on rough brick, dirty surfaces, or temperatures below freezing during install. For rough surfaces, the screw-down or vinyl-siding bracket is more reliable.

My HOA says the doorbell can't extend past the face of the stucco. Do you have something flush?

Yes. Mount to the door trim (which is usually wood and HOA-permitted) and use a 90° swivel to aim the camera back toward the visitor. This keeps everything within the trim depth and nothing protrudes past the stucco face.

Can the metal door bracket hold a Ring or Nest doorbell?

Yes. The metal door bracket fits over the top edge of a standard exterior door (no screws into the door) and provides a screw-on mounting plate on the front face. We supply doorbell-specific adapter plates for Ring, Nest, Eufy, Arlo, Blink, and most other major brands.

Can I add an angle to a no-drill mount?

Yes. We can add a wedge angle (typically 15°-45°) into the Command Strip mount or the metal door bracket. Tell us which direction you need to angle and we'll build it in.

Installation

What's included with my mount?

Every mount ships with the printed bracket(s), stainless-steel screws sized for your doorbell, wall anchors (for masonry / drywall versions), and any required adapter plates. Wired doorbell mounts include a wire passthrough cutout. If anything is missing, email shop@doorbellmount.com with your order number and we'll ship the missing part free.

How do I install a wired doorbell on your mount?

Cut power at the breaker before you start. Unscrew the existing doorbell, disconnect the two low-voltage wires, screw the mount to the wall (route the wires through the passthrough hole), reconnect the wires to the doorbell terminals, then snap or screw the doorbell onto the mount. Most installs take 10-15 minutes. Always confirm power is off before you touch the wires.

Do I need to remove the doorbell's stock backplate first?

Yes — most doorbells ship with a backplate or wedge designed for flat installs. Remove that stock backplate and use our mount in its place. Our brackets are designed to interface directly with the doorbell's mounting screws, replacing the stock plate entirely.

The mount has multiple pieces — what's the install order?

Typical order: (1) Screw the wall-side base to the wall, (2) Attach the extension or swivel arm to the base, (3) Attach the doorbell-side adapter plate to the arm, (4) Snap the doorbell onto the adapter plate. For vinyl-siding mounts, install the siding bracket to the panel first, then layer the rest on top.

Do I need special tools?

For wood trim: a Phillips screwdriver or drill. For brick, stucco, or stone: a hammer drill with a masonry bit sized for the included anchors (usually 1/4"). For vinyl siding: a zip tool helps unhook the panel above the doorbell so you can slide the bracket in.

Battery Doorbells & Charging

How often do I need to charge my battery doorbell?

Most Ring and Eufy battery doorbells last 2-6 months between charges depending on motion-event volume. High-traffic locations drain faster. Our mounts are designed so the battery slot stays accessible, so you can pop it out without removing the whole doorbell from the wall.

Will I have to remove the entire mount to charge the battery?

No. All our battery-doorbell mounts are designed with the charging slot accessible. You just release the doorbell from the bracket, pop the battery, charge it, and reinstall. Takes about 20 seconds.

How can I extend my battery life?

Lower the motion sensitivity, shorten the recording length, and turn off frequent-ringer alerts. In high-traffic settings, also angle the camera away from passing-by traffic so it triggers less.

Custom Mounts & Modifications

Can you make a custom mount for my exact situation?

Yes. Every mount is 3D-printed to order in our USA shop, which means small modifications — different angle, longer extension, wider base, different hole spacing, color match — are usually no extra charge. Text or email a photo of your install spot with a tape measure visible, plus your doorbell model, and we'll quote a custom design within 24 hours.

What custom dimensions do you need from me?

For most custom jobs, send: the doorbell model, the existing screw-hole spacing, the wall opening dimensions if covering a hole, how far the doorbell needs to project from the wall, the surface, and your preferred color. A photo with a tape measure beats a written description every time.

How much extra does a custom mount cost?

Small modifications are usually no extra charge over the base mount price. Larger redesigns range from $5-25 over the base price depending on complexity. You'll get a firm quote before we print anything.

How long does a custom design take?

Quote within 24 hours, print within 24-48 hours after you approve, then standard USPS shipping. Total door-to-door is usually 5-7 business days.

Colors & Aesthetics

What colors are available?

Standard stock colors are black, white, beige, bronze, brown, and silver. We can also custom-blend close matches for most paint colors — send us a photo of your trim and we'll let you know.

Can I request a color change after I've ordered?

Yes, as long as we haven't started printing. Go to our color change request page or text/email us with your order number and the new color request.

Can I paint the mount myself?

Yes. PETG accepts most exterior latex and enamel paints with a light sanding (220-grit) and a primer designed for plastics. This is the easiest way to get a perfect color match to existing trim.

Are the 3D-printed layer lines visible?

Yes, slightly — PETG mounts have very fine horizontal layer lines visible if you look closely. From any normal viewing distance, they're not noticeable. Paint hides them completely if appearance is critical.

Materials, Durability & Weatherproofing

What are your mounts made of?

We print exclusively in outdoor-rated PETG. PETG is UV-stable, impact-resistant, and water-resistant.

Are your mounts weatherproof?

Yes. PETG is rated for sustained outdoor use from roughly -20°F to 150°F. We've sold to customers in Arizona summers, Canadian winters, and New Mexico high-UV environments without weather-related failures.

Will the plastic crack or warp over time?

PETG resists both cracking and warping much better than standard PLA or ABS. In normal use, mounts last 5+ years outdoors. The most common cause of failure is impact damage, not weather.

How are these mounts made?

Each mount is 3D-printed in our USA shop using PETG filament. We design every mount in-house, which lets us customize dimensions, angles, hole spacing, and colors customer-by-customer.

Ring-Specific Questions

Do you have Ring Doorbell mounts?

Yes — for every version. We have mounts for Ring Original, Ring Generation 2, Ring 2, Ring 3, 3+, Ring 4, Ring Plus, Ring Elite, Ring Pro, Ring Pro 2, Ring Wired 2021, Ring Battery Doorbell, Ring Battery Doorbell Plus, Ring Battery Doorbell Pro, Ring Wired Doorbell, Ring Wired Doorbell Plus, Ring Wired Doorbell Pro, and the new Ring Retinal Vision 4K.

How do I tell my Ring apart from another Ring model?

Check the back. The model number sticker shows the exact name. If you can't see it, send a front-and-back photo and we'll identify it.

Nest, Eufy, Arlo, Blink & Other Brands

Which brands do you make mounts for?

Ring, Google Nest, Eufy, Arlo, Blink, Wyze, Xfinity, Lorex, Honeywell, Zmodo, Ecobee, Logitech Circle View, Simplisafe, and many off-brand cameras. If your brand isn't listed, send us the doorbell model and we can usually design a custom bracket.

Do you have a Google Nest doorbell mount?

Yes — both wired and battery versions, with flat, angled, swivel, brick extension, and no-drill options.

Do you have Eufy / Arlo / Blink doorbell mounts?

Yes, all three. Eufy E340, S330, and the wider lineup. Arlo including the 2K Gen 2. Blink Video Doorbell with fixed, angled, narrow-trim, brick-extension, and no-drill options.

Ordering & Payment

I was charged a different amount than I expected — what happened?

The most common cause is the Shop app applying an extra discount that doesn't show on our site total. If the charge is less than the cart total, that's the Shop app discount. If it's more, email shop@doorbellmount.com with your order number and we'll investigate.

My cart keeps emptying when I check out — what should I do?

This is usually a browser extension or popup blocker. Try a different browser (Chrome, Safari, or Firefox) or disable popup blockers for doorbellmount.com. If it still doesn't work, text us with the items you want and we'll send a direct invoice.

I entered the wrong billing address — can you fix it?

As long as the shipping address is correct and the payment was approved, a wrong billing address won't affect your order. The shipping address determines where it goes.

Can I cancel an order before it ships?

Yes. If we haven't started printing, we'll refund in full minus a $5 cancellation fee (this covers payment-processing fees that aren't refunded by Shopify or PayPal).

Shipping & Lead Time

How long does it take to ship?

Every mount is 3D-printed to order in our USA shop. Standard items ship within 1-2 business days. Custom items ship within 3-5 business days. USPS First Class delivery is typically 3-5 business days after shipment.

Where do you ship?

Throughout the United States and to Canada via USPS. International orders outside North America are case-by-case — email us for a shipping quote.

Can I get expedited shipping?

Yes — we can upgrade to USPS Priority Mail or UPS Ground (1-3 business days transit). Text or email with your order number and we'll send a Shopify invoice for the upgrade.

Returns, Exchanges & Warranty

What's the return policy?

I guarantee that the items will fit your doorbell and work as intended. Customers can upload a picture for a free replacement if the item doesn't fit. If any item doesn't meet your functional use, aesthetic quality, or fit, the item will gladly be exchanged at our expense. I also accept exchanges if you order the wrong item — I work with everyone who has an issue with installing.

Do you accept returns if I just changed my mind?

Because each item is made-to-order, I don't accept returns for change-of-mind. Refunds on orders not yet printed are issued minus a $5 cancellation fee. After-shipment exchanges go to store credit.

The mount doesn't quite fit my install — do I have to return it?

Usually not. Text us photos showing the issue. In most cases we'll print and ship a corrected version free of charge, no return required for the first one.

How do I request a return label?

Email shop@doorbellmount.com with your order number. We'll send a prepaid USPS return label, and the refund or exchange processes once tracking shows the package in transit.

What's covered under warranty?

Our mounts are warranted against material defects and breakage for one year of normal outdoor use. Damage from impact, freezing, or modification is not covered.

Replacement Parts & Accessories

I lost a screw or a piece — can I get a replacement?

Yes. Email shop@doorbellmount.com with your order number and what you need. Small parts ship free; larger components are charged at cost.

Do you sell wire extensions for wired doorbells?

Yes. We carry doorbell wire extensions in pairs with wire nuts included. Useful when the existing wire is too short to reach an extension or offset mount.

Do you sell replacement adapter brackets?

Yes. If your doorbell-side adapter has cracked or worn out and the main mount is still good, we sell replacement adapter brackets by doorbell model.

Doorbell Troubleshooting

My doorbell isn't working after I installed the new mount — what should I check?

For wired doorbells: confirm the two wires are securely connected (a loose wire is the #1 cause), check the breaker is on, and test the chime. For battery doorbells: confirm the battery is charged and seated firmly. If the doorbell isn't recognized in the app, you may need to re-pair it.

My doorbell keeps going offline — is it the mount?

Almost certainly not. WiFi drops are caused by signal strength, router issues, or doorbell firmware — not the mounting hardware.

About DoorbellMount.com

Where are you located and where are the mounts made?

We're a small, USA-based 3D-printing shop. Every mount is designed, printed, and shipped from the U.S. Nothing is outsourced or drop-shipped from overseas.

Who answers the phone / texts / emails?

Usually Ricky, the owner. We're a small team, so when you text or email, you're talking to someone who designs and prints the mounts. Most responses are within a few hours during business hours (Central time, Mon-Fri).

How do I contact support?

Phone or text: 1-833-326-6868 (text is fastest). Email: shop@doorbellmount.com. A photo of your doorbell and mounting area gets you the right answer fastest.

Where can I see real customer installs?

Our Customer Examples blog has photos and stories of real installations — corner mounts, fence mounts, intercom replacements, custom angle solutions, and more.

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