The Eufy doorbells capture video, audio, and motion data around private entryways to improve privacy and security. These devices are wireless and are synced to the cloud for remote access and notification via mobile applications. HomeBase is used to store recordings locally, control the device from a central location, and perform some AI processing locally, decreasing the need for cloud storage on compatible Eufy systems.

What Security Features Should Users Enable Immediately?

Here are the 4 Security Features Users Should Enable Immediately:

1. Enable Two-Factor Authentication: Two-Factor Authentication (2FA) provides an extra layer of security on top of a password to further reduce the risk of an account being compromised if the password is leaked.
2. Strong Unique Passwords: Users have to enable long, unique passwords and avoid reusing them across accounts, because simple or reused passwords increase the risk of unauthorized access.
3. Update Firmware Regularly: Known vulnerabilities and other security weaknesses are addressed with firmware and app updates to enhance device protection.
4. Review Shared User Access: Owners have to determine who can view recordings or manage the doorbell, and revoke access when unnecessary.

What Data Does a Eufy Doorbell Collect?

Here are the 5 types of Data a Eufy Doorbell collects:

1. Video Footage: Video is captured of those who ring the doorbell, any items delivered, and any activity within the camera's field of view.
2. Audio Recordings: Two-way audio in the Eufy Doorbell captures conversations between visitors and users.
3. Motion Detection Data: Motion events, detection types, and event times are recorded in the Eufy Doorbell system and used to generate alerts and recordings.
4. Account & Device Information: Account and Device Information in Eufy Doorbell includes account information, device settings, information about connected devices, and permissions.
5. Network Information: Connect the doorbell to the app and enable remote functions, data over Wi-Fi, and the required Internet connection.

How Does Eufy Protect User Data?

Eufy Dorebell offers encrypted video transmission and local storage for supported devices. Eufy Dorebell has AES encryption for recordings, TLS and SRTP for data in transit, account authentication, and owner control over who can view the data. Local storage stores recordings on the device or HomeBase until the user chooses to back them up to the cloud or selects a cloud-based feature.

How Did Eufy Respond to Security Concerns?

Eufy has released security documents and a vulnerability disclosure policy. This policy outlines the process for investigating vulnerabilities, confirming that they were fixed, and releasing updates via over-the-air updates. This system in Eufy Doorebell enhanced security procedures, deployed patches where necessary, and provided greater clarity on the communication between the company's products and cloud services.

Are Eufy Doorbells Completely Cloud-Free?

No, Eufy doorbells aren't 100% cloudless. Some functions include cloud infrastructure (such as local storage on supported devices and HomeBase systems), local viewing, push notifications, and optional cloud backup. Users check that their chosen settings work better for them, as some features and doorbells use the cloud differently.

How Secure Are Eufy Doorbell Accounts?

Use unique passwords, limit shared access, install updates promptly, and enable two-factor authentication to secure Eufy doorbell accounts. There is still some user-dependent account protection required, based on the password used, the security of the cell phone, and the home Wi-Fi network.

How Private Are Eufy’s AI Features?

AI functions are processed locally on some supported Eufy systems, via the camera or HomeBase hardware. They detect human packages, recognize objects, and recognize familiar faces (on compatible models). There are privacy settings and compatibility issues with local processing that vary by device, reducing the need for cloud processing.

What Are the Risks of Any Smart Doorbell System?

Here are the 4 Risks of Any Smart Doorbell System:

1. Wi-Fi Vulnerabilities: There is a chance that an unauthorized user will access your devices if your network is weak or poorly secured.
2. Unauthorized Account Access: It's easier to hack a Doorbell System if the passwords are weak, if you use the same ones across multiple accounts, or if you do not have two-factor authentication enabled.
3. Physical Device Theft: Encrypted storage helps protect recordings stored in the Doorbell or HomeBase if they are stolen, damaged, or tampered with.
4. Cloud & Server Exposure: All internet connection services pose risks related to internet accounts, remote access, cloud communications, or third-party service outages.

How Can Users Improve Eufy Doorbell Privacy at Home?

Here are the 4 ways to improve Eufy Doorbell Privacy at Home:

1. Create Privacy Zones: Privacy zones prevent recordings in locations such as next door, on public sidewalks, or in private windows.
2. Limit Shared Access: Access to live video, recordings, or device controls is granted only to trusted household members.
3. Monitor Notification Settings: Users have to enable the alerts they need and avoid all potentially unnecessary thumbnail previews or recordings where privacy is an issue.
4. Store Devices Securely: HomeBase, routers, and other networking gear must be kept in safe indoor spaces and secured with strong account credentials.

Are Eufy Doorbells Safe to Use?

Yes, the correctly and professionally installed Eufy doorbells are safe to use. Systems with primarily cloud-based recording lack more privacy controls, such as encrypted local storage, HomeBase support, account verification, and local AI capabilities. Even the most intelligent doorbells can't be completely secure, given their reliance on connected accounts, Wi-Fi network security, and user privacy settings.